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Optional Support Agreements keep your office workflow uninterrupted. Choose your level of support from the options below.
- Unlimited phone support*
- Remote assistance (software and hardware issues)
- Local data back-up
Installation of new software versions
- Network and user administration
- Quarterly user meetings
- Unlimited phone support*
- Remote assistance (Practice Partner issues only)
- Installation of new software versions
- Network and user administration
- Unlimited phone support*
- Installation of new software versions
- Maximum data security
- Daily off-site back-ups
- Data testing and validation
*Support is available during standard business hours, 9A-6P, Monday through Friday. Emergency tech support is also available for an extra charge.
Our world-class data center and secure hosting services have been a key component to assist our clients that wish to outsource hosting of sensitive data. We provide managed and unmanaged hosting services for clients. Secure, off-site hosting minimizes maintenance and long-term costs associated with an in-office server. Setup includes installation of router at your office for both managed and unmanaged monthly support options.
We manage user and domain services, including application installation, updates, and daily off-site back-ups.
We manage only Internet connectivity to the server.
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Want to speak to us about our products or
services?
Give us a call at 541.210.5240
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