On-Going Support Solutions



Optional Support Agreements keep your office workflow uninterrupted. Choose your level of support from the options below.

Priority Remote support
  • Unlimited phone support*
  • Remote assistance (software and hardware issues)
  • Local data back-up Installation of new software versions
  • Network and user administration
  • Quarterly user meetings
Standard Remote Support
  • Unlimited phone support*
  • Remote assistance (Practice Partner issues only)
  • Installation of new software versions
  • Network and user administration
Standard Phone Support
  • Unlimited phone support*
  • Installation of new software versions
Remote Back-Up Services
  • Maximum data security
  • Daily off-site back-ups
  • Data testing and validation
*Support is available during standard business hours, 9A-6P, Monday through Friday. Emergency tech support is also available for an extra charge.
Our world-class data center and secure hosting services have been a key component to assist our clients that wish to outsource hosting of sensitive data. We provide managed and unmanaged hosting services for clients. Secure, off-site hosting minimizes maintenance and long-term costs associated with an in-office server. Setup includes installation of router at your office for both managed and unmanaged monthly support options.

Managed Services: We manage user and domain services, including application installation, updates, and daily off-site back-ups.

Unmanaged Services: We manage only Internet connectivity to the server.



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Give us a call at 541.210.5240












































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